Provides ERP Functional & Technical support to users.
Provides documentation of all ERP incidents and elevation of issues to Reduce Unscheduled down time.
Troubleshoots, identifies and resolves problems associated with the operations of the ERP system
Add new users, maintain users and performs password resets for software modules as per users requirement.
Knowledge and skill set:
Windows Operating Systems (XP, Win 7, Win8)
Windows Servers(2003, 2008),
MS SQL Server 2008,
Salary: Not Disclosed by Recruiter
Industry: Pharma / Biotech / Clinical Research
Functional Area: IT Software - ERP, CRM
Role Category: Senior
Employment Type: Permanent Job, Full Time